Services

To our potential Clients:

We are grateful for this opportunity to provide data concerning Project Management Support Services for your particular project. We trust this will supply the information you require; however, please email/call if additional data is needed.

GARDENHIRE ASSOCIATES provides professional Owner’s Representative, Development, Management and Construction Services for clients preparing to initiate, or experiencing a problem with, the development or construction of a Capital Improvement/Building Program. Particularly, Owners not having the in-house staff designated for, or experienced in, Project Management, should consider our assistance. As the key member of the conventional Owner – Architect – Contractor project team, you have many responsibilities and risks, necessitating your access to the type of expertise we provide.

Upon request, we can provide Fee Data for our services. This data is based on our conventional approach to your specific type of project. Obviously, our services can be varied as your particular project needs dictate. We can refine our proposal accordingly, if required, to meet any specific definition you direct.

Again, I would very much appreciate the opportunity to be involved in your project. I trust our relationship would be very rewarding for all involved. Experience shows that our involvement in your project will result in the most feasible and cost effective approach toward meeting your final goals. Thank you for your consideration.

Sincerely,

Gary L. Gardenhire
Principal

I. OVERVIEW/MISSION

Our Driving Force: Fulfilling Owner Objectives

GARDENHIRE ASSOCIATES offers a full spectrum of services for projects in the development/construction industry. Owners, developers, contractors, and government agencies need the assurances that come with qualified, well-managed and effective project support services. GARDENHIRE ASSOCIATES can provide professional Owner’s Rep, Development and Construction Support Services for Clients initiating, or experiencing a problem with, the development or construction of a Capital Improvement/Building Program. Particularly, Owners not having the in-house staff designated for, or experienced in, Project Management, should consider our assistance. As the key member of the conventional Owner/Architect/Contractor project team, you have many responsibilities and risks, necessitating your access to the type of expertise we provide.

Thank you for this opportunity to provide the enclosed data concerning the services and expertise of GARDENHIRE ASSOCIATES. We trust this will supply the information you require; however, please call for additional data if needed.

We would sincerely welcome the opportunity to discusss your project objectives further. Experience shows that our involvement in your project will result in the most feasible and cost effective approach toward meeting your final goals. GARDENHIRE ASSOCIATES can bring to your Development/Building Program, a command and acumen of your project management needs, that will inevitably result in savings which are typically far in excess of the associated costs.

II. OUTLINE OF SERVICES

The ultimate success of an institutional, commercial, or industrial construction project is not measured by the mere completion of buildings, housing the users and related equipment/furnishings. Rather, it is how effectively, from a cost and functional standpoint, the new building provides a high quality environment, to meet the Owner’s needs, all at the lowest possible cost. As your Owner’s Rep Consultant, GARDENHIRE ASSOCIATES can help you reach your development objectives of high quality, yet efficient, cost effective environments for your new space functions. Our services are structured so that:

1. You maintain the desired level of control over key decision-making; a process which is aided by complete, accurate information and based on knowledgeable, professional advice.

2. You know the scope and cost for the project before significant building related capital is committed.

3. You are assured that the new building’s functional plan is accurately and most efficiently realized in terms of the scope of services and building space called for.

4. A professional representative, acting as an agent of you, the Owner, in contract negotiations with, and management of, the designers, contractors, and other participants, can produce substantial reductions in project costs and Owner liability.

In general, management control guidelines will be developed which will identify the necessary resources and responsibilities to achieve the goals and objectives established by you, the Owner. All activities will be conducted under these guidelines as directed.

Included on the following pages are outline summaries, that define first conceptually, and then more specifically, the primary responsibilities of the project team members, and the related areas of assistance in which we are typically involved. While this information is not all-inclusive, it begins to establish the roles of each of the project team members. Certainly, the unique characteristics of your project will dictate further refinement of these services, so as to most effectively intermesh with the talents and resources of your total project team.

Owner’s Representative/Project Management Services we provide, include professional assistance with activities such as the following:

PLANNING/PRE-CONSTRUCTION PHASES

Land Evaluation/Acquisition
Due Diligence Evaluations
Contract Evaluations/Negotiations
Team Selection/Establishment
Design Coordination
Schedule Analysis/Control
Budget Analysis/Control
Value Engineering
Constructibility Analysis
Early Procurement Programs
Document Reviews
Pricing Process Oversight
Construction Contracting Methodology
Permit Procurement

CONSTRUCTION PHASE
Contract Negotiations
Team Meetings
Contractor Selection
Contracting/Bid Analysis
Construction Scheduling Analysis
Invoice Review/Approval
Change Order Analysis
Contract Administration
Consultation w/ Local Agencies
Documentation Evaluation
Quality Reviews
Progress Reporting
Project Closeout
Inspections w/ Local Agencies

SPECTRUM OF SERVICES
• Owner Representation
• Land Acquisition
• Cost Analyses
• Financing Procurement
• Property Sales/Leasing
• Build-to-Suit Projects
• Program Management
• Construction Management
• Design-Build Projects
• Project Management
• Contract Administration
• Schedule Analyses
• General Contracting
• General Development
• Negotiation
• Management Consulting
• Claims/Dispute Settlement
• Expert Testimony
• Inspections/Project Reports

TYPES OF PROJECTS
• Institutional/Medical/Religious
• Commercial/Retail/Office
• Multi-Unit Residential/Townhomes/Apartments
• Industrial/Manufacturing/Distribution
• Hotels/Motel/Food Service/Resort
• Land Development
• Residential – New & Renovation
• Renovation/Refurbishment/Historic
• Utilities/Public Works/Environmental
• Site Development/Site Improvement
• Power Generation
• Recreational/Marine
• Roofing/Re-Roofing
• Demolition

PRINCIPAL RESPONSIBILITIES OF PROJECT TEAM MEMBERS
PLANNING AND PRE-CONSTRUCTION PHASES

OWNER & GARDENHIRE ASSOCIATES:
Identify Team Structure/Lines of Communication
Conduct Team Conferences
Select/Contract With Design Team
Monitor Design Professionals/ Document Preparation
Define Scope vs. Master Budget
Review All Documents
Establish Bid List
Evaluate Schedules/Budgets/Value Engineering/Cash Flow Data
Review/Approve Design Team Payment Applications
Obtain/Negotiate Financing
Coordinate With Bank/Process Payments
Assist In Decision Making/Documentation
Assist in Bid Process:
Package Preparation
Meetings
Monitor Bids
Analyze Bids
Negotiations
Monitor Permitting Process/Assist with Agencies
Evaluate Construction Phasing/Long Lead Procurement

ARCHITECT(S)/ENGINEER(S):
Document Scope
Establish Design Schedule
Budget Evaluation
Prepare Design Documents
Assist in Bid List Preparation
Assist in Bid Package Preparation
Permit Package Preparation
Code Compliance

CONTRACTOR(S):
Perform Interim Cost Estimates
Procure Sub/Vendor Bids/Execute Contracts
Submittals, Including:
Schedule of Values,
Construction Schedules
Cash Flow Schedules, Etc.
Order Long Lead Items as Directed

CONSTRUCTION PHASE

OWNER & GARDENHIRE ASSOCIATES:
Team Liaison
Participate in Project Team Meetings
Documentation
Review/Approve Payment Applications
Assist In Decision Making
Assist In Finish Selections
Monitor Schedule Progress and Schedule Revisions
Owner Furnished Work/Equipment/Furniture
Evaluate Project Documentation
Move-In Planning
Assist With Owner Furnished Work/Equipment/Furniture/Move-In
Payment Processing
Assist With Final Punch Inspection/Turnover/Close-out/Warranty/O & M/As-Built Data

ARCHITECT(S)/ENGINEER(S):
Document Interpretation
Dispute Settlement (GC & Owner)
Submittal Data Processing
Change Order Evaluation/Approval
Pay Application Evaluation/Approval
Construction Observation

CONTRACTOR(S):
Construction Performance
Subcontractor/Vendor Supervision & Expediting
Quality Control
Change Order Pricing
Pay Application Preparation
Compile O&M Data/Warranties

III. OWNER’S REPRESENTATIVE/PROJECT MANAGEMENT CONCEPT
The types of services that GARDENHIRE ASSOCIATES is most often asked to provide, fall to a large extent, under the concept of Owner’s Rep, Project or Program Management.

DEFINITION

The Project Management Team for your Building Program will ultimately determine, to a great extent, the degree of success or difficulty you experience throughout your project. GARDENHIRE ASSOCIATES specializes in supplementation of your project team, providing critical Project Management resources and expertise.

• Project Management is the organization, coordination, communication and control necessary to accomplish the end product and your overall Building Program objectives. The basic elements are:

1. Owner/Final Authority – The ultimate decision maker, and effectively the Project Director. This element is the Owner and/or other designated representative(s).
2. Owner’s Representative/Project Management Specialist – The technical specialist and coordinator, GARDENHIRE ASSOCIATES. This element shares responsibility for obtaining basic management information, and performing the necessary duties to support objectives of the Owner/Project Director.

• The term Project Management does not mean all authority, control and decision-making power of the Owner is transferred.

• To the contrary, our Project Management services are intended to complement your available resources by providing experienced, knowledgeable assistance to you, the Owner.

PURPOSE

The prupose of the Project Management approach described in this proposal is to increase control, diminish liability/risks, and to reduce costs. This is accomplished by incorporating the appropriate and very necessary expertise, as well as, by providing the most efficient day-to-day management of all activities related to your project. Due to the varied points of view and interests within the team, you as the “Owner” have a fundamental obligation to provide informed and effective management of all aspects of your Building Program. All project team members benefit from knowledgeable and competent leadership; similarly all suffer when this leadership is not in place.

• The incorporation of professional Project Management expertise allows the Owner to establish immediate credibility with the project team members, and their sense of accountability to you, is therefore greatly increased.

• With GARDENHIRE ASSOCIATES involved as your advocate, the project stands its best chance of being successfully completed, and, in a manner that results in a quality project representing the greatest value for your investment.

• As your Owner Representative/Project Management Specialist, GARDENHIRE ASSOCIATES has a working knowledge of all phases of project development with experience in managing fast track and conventionally scheduled projects.

• Our services are essential to you, in your commitment to attain the best stewardship at all times. You are more fully able to understand the decisions you are faced with.

• Using our approach, your project is less likely to experience a loss of momentum or stall, and the total project duration is therefore minimized.

• The enhanced level of control comprehensively affects the performance of the entire project team, and minimizes the risks that you are exposed to.

TIMING

One of the most critical phases in the development of a project such as this is from the initial decision regarding pursuit of the project, through the start of construction. It is during this critical, formative period that numerous major decisions are made and projects encounter many of their problems, delays, and failures. While the construction phase is by no means exempt from significant challenges, by that time the major development decisions have been made and the opportunity to incorporate certain controls has effectively passed.

• Inclusion of our services into an Owner’s management team enables our Client to realize much more than our fees in subsequent (indirect and direct) cost savings.

• This potential is significantly greater when our involvement is initiated at the planning stages of a project.

• In essence, GARDENHIRE ASSOCIATES, will assist, as directed, in managing all the activities involved in taking the project from the planning and pre-construction phases, through the start of construction, and on to substantial completion/beneficial occupancy. Our services will be selected so as to lead you most efficiently and successfully through the complete process.

• We keep you informed regarding those decisions you must make immediately, as well as those for which you may have extra time.

• With your acceptance of our proposal, Owner’s Rep functions are performed to the extent required and agreed upon, as an agent of the Owner to ensure that all activities related to the project are performed in a timely manner and in the best interest of the Owner.

APPROACH

Our philosophy of the Owner’s Rep/Project Management concept described herein, centers on a professional and respectful, business-like attitude toward all those involved in your project. We work to help you assemble a team of the best quality, yet competitive, local/regional professionals appropriate for this type of project. We believe strongly in the concept of specifically matching the project team members and their abilities, to each project individually. Our objective is always to encourage a positive atmosphere within the team, so as to truly achieve a “team” approach, while monitoring the accountabilities that you, the Owner, are paying for. We work to insure that the best possible value for our Client is realized.

• As your Owner’s Representative/Project Management Specialist, GARDENHIRE ASSOCIATES will assist with all contract administration activities on a continuous basis for your project.

• We report to your designated representative(s) for the project, as well as other team members as directed.

• Throughout the process, you as the Owner, retain as much control of the project as desired, fortified with the required expertise from GARDENHIRE ASSOCIATES. The Project Management Specialist assists with control of the project, but with the understanding that you make all key decisions, unless agreed otherwise.

• As your Owner’s Representative, GARDENHIRE ASSOCIATES, will provide professional, experienced support in implementing your objectives and instructions.

• You, as the Owner, will be consulted regularly for input, and to exchange information regarding project activities. Meetings will be scheduled with your appropriate representative(s)/staff, as deemed necessary to present status reports on the progress of the project. During these meetings, GARDENHIRE ASSOCIATES will present the problems that have arisen, and recommendations as to the appropriate course for action for resolution.

IV. QUALIFICATIONS/EXPERIENCE

Professional Management Experience

Mr. Gary L. Gardenhire would be the Principal Consultant involved in your project. Since receiving his B. S. Degree, he has pursued an extensive development/construction career. He brings to your project over 35 years of experience in the professional management of institutional, commercial, and industrial construction projects. His construction management background includes experience working from all three perspectives of the constructions team: Owner, Design Group, and Contractor. This experience covers all aspects of similar building programs, including involvement in the planning, pre-construction, and construction phases.

Mr. Gardenhire is experienced in using various construction methodologies and has comprehensive expertise in the many facets of professional program/project management, project development, cost estimating, construction management, and construction contract administration. His range of skill within this industry varies from “hands on” field construction ability to serving as an expert witness. Having been involved in many projects of varying magnitudes, he has developed a keen awareness and sensitivity to the challenges encountered when undertaking various types of projects. His technical/construction knowledge and human-relations skills, combined with a natural intuition and aptitude for problem identification/resolution, have been essential keys to Mr. Gardenhire’s success while serving numerous clients throughout his career.

A condensed resume for Mr. Gary L. Gardenhire, as well as several recent reference letters, are included on our site under the ‘Resume’ and ‘References’ menu tabs. Extensive references are also available upon request by emailing us at gary@gardenhireassociates.com

Representative Project Experience
Partial Client/Project List

• Dunn Foot Center, Dr. Judy K. Hodgins, Dunn, NC
• Dr. Rhonda S. Cohen, Durham, NC
• St. Timothy’s – Hale School, Raleigh, NC
• Outdoor Equipment Distributors, Inc., Raleigh, NC
• Franklinton City Board of Education, Franklinton, NC
• Scotland Memorial Hospital, Laurinburg, NC
• Dr. Robert M. Hatcher, The Raleigh Foot Center, Raleigh, NC
• Wellspring Community Church, Clayton, NC
• Glaxo, Zebulon, NC
• Frito-Lay, Raleigh, NC
• Colonial Baptist Church, Cary, NC
• Dr. Marcia L. Rementer, Durham, NC
• Square-D, Knightdale, NC
• Linville Ridge Clubhouse, Linville Ridge, NC
• MacGregor Downs Country Club, Cary, NC
• Wake Medical Center, Raleigh, NC
• Canterbury Park Apartments, Raleigh, NC
• L. P. Cox Company, Inc., Sanford, NC
• St. Eugene’s Catholic Church, Wendell, NC
• United Parcel Service, Rocky Mount, NC
• CP&L – Harris Energy and Environmental Center, New Hill, NC
• Soapstone United Methodist Church, Raleigh, NC
• American Institute of Architects – Tower Renovation, Raleigh, NC
• Royal Gulf Beach & Racquet Club, Gulf Shores, AL
• Outdoor Equipment Company, Raleigh, NC
• Wesley Long Community Hospital, Greensboro, NC
• IBM, Research Triangle Park, NC
• Carolina Federal Savings and Loan, Raleigh, NC
• CP&L, Harris Emergency Operations Facility, New Hill, NC
• Sheraton – Crabtree, Raleigh, NC
• Crossroads Fellowship Church, Raleigh, NC
• First Baptist Church, Sanford, NC
• Beechwood Apartments, Greensboro, NC
• The Myrtle Beach Resort – Renaissance Tower, Myrtle Beach, SC
• Branch Banking & Trust, Apex, NC
• Carolina Meadows Retirement Center, Chapel Hill, NC
• Wheaton Industries, Youngsville, NC
• Brunswick County Schools, Shallotte, NC
• Child-Care Center, Cherry Point Military Base, Cherry Point, NC
• Ramada Inn, Blowing Rock, NC
• Memorial Hospital of Alamance County, Burlington, NC
• Henrico County Schools, Richmond, VA
• Highwoods Properties, Durham, NC
• CP&L, Brunswick Fish Return System, Southport, NC
• Trane Air Conditioning, Raleigh, NC
• Cary Village Mall, Cary, NC
• Eton Mews Condominiums, Bloomington, IN
• Church of the Nativity, Raleigh, NC
• SCI Systems, Inc., Graham, NC

Involvement/responsibility on these projects, generally varied within the following roles:

• Owner’s Representative
• Project Management Consultant
• Project Manager/Construction Manager/Contract Administrator
• Senior Project Manager
• Project Developer
• Cost/Scheduling/Quality/Site Engineer
• Troubleshooter/Contingency Plan Consultant
• General Division Manager

Throughout our involvement in your project we will always endeavor to provide professional, client oriented services that are straightforward, efficient, and proactive in helping you meet your project goals of budget, schedule, and quality. In all cases, we attempt to structure our fees so as to ensure that our interests for your project are one in the same with your interests. Additionally, the focus and concentration of our efforts are sometimes determined by the current status of a project. Specifically, we give our highest priority to any crisis or unforeseen condition/issue, which exposes you, our Client, to increased financial or legal liability (i.e. unsuitable soil conditions).

Supplemental Notes, Fee Qualifications/Clarifications

I. Our approach to your project would include a very comprehensive and defined set of processes requiring all members of the design and construction teams, to provide project status data and reports (i.e. schedules, cost summaries, action items, logs, etc.) as a part of their basic contractual responsibilities. We feel this provides the client with the best cost effectiveness, while minimizing redundancy. Through these measures, we believe the ideal communication flow can be achieved, and the Owner and Project Manager’s efforts, can be performed most effectively and accurately. These parameters will also force the design and construction team members to monitor themselves more effectively. These reports would be required at least monthly, as a part of all payment applications.

II. As emphasized in other portions of this document, we have extensive experience in institutional, industrial and commercial projects. This includes both conventional Owner/Architect relationships, as well as Design/Build methodologies, and hybrid concepts that blend several traditional methodologies. Having had the opportunity to help start the Construction Management Division for a large general contractor in 1980, our expertise also includes extensive knowledge of the “Managed Construction” concept, and various approaches to the Construction Management concept. Additionally, having considerable scheduling expertise, we are experienced with various “Fast Track” scheduling techniques.

III. Our approach to the staffing of your project would include a Principal Consultant, and administrative/clerical assistance. The Principal Consultant would be Gary Gardenhire, who would act as the point person for our team. Gardenhire Associates has earned the reputation of being responsive and available to our clients whenever needed. This is an ongoing commitment to you as well.